Frequently Asked Questions By Customers?
*Have a question? Email Us: firstname.lastname@example.org
Q. Is Genius Creation Real?
A. Yes; Founded in Greensboro, NC
Q. How Long Does Delivery Take?
A. Depends on 3 Factors: Shipping Address, Warehouse Location, Shipping Speed
Q. What are the Shipping Speeds Options?
A. 2-6 days, 7-10 days, or 15-20 days
Q. Why Would A Item Take 20 days?
A. Either its being Custom Made/Hand Crafted or Made Upon Ordering sometimes it can be shipped from China, which would cause the shipping delivery time to take more than standard.
Q. Can Products Be Returned, If so How Does The Returning process work?
A. Yes, Products can be returned for free if you received the wrong item(our mistake), item arrived damaged upon opening(delivery/carrier damage). Must call our customer service team within 12 hours of delivery trace time. If the wrong size was selected, we can do exchange or refund but Customer is responsible for postage and return shipping fees. Must call and return within 30 days of receiving the item. Once item is scanned in; Your refund will be processed and available within 3-5 business days or 7-10 days depending on your bank institution.
Use size charts and measurements for best fit for anything wearable (clothes, shoes, rings, watches, cases, etc.)
Call right away, if you are unsure about a product and want more additional info.
Q.Do you accept cash app?
A. Yes ($GeniusCreations) send us the amount owed, add the name on the order and the product(s) name in the For area; Once we receive the cash app funds your order will be successful.
Q. Are you looking for Work From Home Marketers, Sales, and Brand Ambassadors?
A. Yes! Everyday; However everything is commission based. If you would like to earn and work on your own time. Email Us which position you are open to and a resume with 3 fun facts about you! Our HR team will respond and set up a virtual interview. You can be anywhere in the world and work with US as long as you 21+.